🌿 Shared Inclusion Experiences

On the outbound flight LATAM was unable to sit with their son, but a Brazilian flight attendant demonstrated attentive service, checking several times to see if they needed anything. On the way back, traveling through Delta, the experience was even more welcoming: the check-in agent in Los Angeles secured seats together and even reserved an entire row for them to travel with greater peace of mind and privacy. The family reported that both in Brazil, using the puzzle lanyard, and in the US, using the sunflower lanyard, there was respect and understanding, ensuring easy access and support whenever needed. In the US, priority queue for autistic people is not provided for by law., but the teams — especially from Delta — were helpful and attentive to needs.

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Disney

At Disney, the experience was a bit more restrictive. Autistic children up to 12 years old usually get the DAS (Disability Access Service) , which is granted after a interview. During this conversation, the responsible adult needs to make it clear that the child can't wait in lines. For autistic adults, the concession is more limited, usually only with a companion.

Despite offering sensory rooms and having many food options, the excess of people, the proximity between the attractions and the amount of stimuli made the Disneyland the most difficult park in terms of sensory organization. The California Adventure It was considered a pleasant environment, but did not grant the DAS, which ended up limiting the experience.

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Universal

At Universal, the service was considered more welcoming. The parks use the IBCCES Accessibility Card — an international record similar to CPTEA (Autism Spectrum Disorder Card) in Brazil. The applicant (or legal guardian) registers online sending medical report, photo and answering questions. After registration, Universal will contact you via e-mail and in some cases requests a phone call before granting the pass. Once you arrive at the park, just go to the visitor service desk to withdraw the pass.

Operation: if the queue is full up to 29 minutes, you must wait normally. With 30 minutes or more, the visitor has access via exit, without scheduling an appointment; the service records the use and it is only allowed to repeat the same attraction after 1 hour. There is open and quiet areas that serve as points of sensory reorganization.

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Six Flags

Six Flags parks also use the registration of IBCCES Accessibility Card by default — it works similarly to the CPTEA. Just present the digital card and collect the pass at the service counter. The rules of use are the same: up to 29 minutes wait in line; with 30 minutes or more, you enter through the exit, and it is only possible to repeat the same attraction after 1 hour. For those who have hyperfocus on roller coasters, was the follower's favorite park.

In terms of food, the options were more restricted. It is recommended to bring some of your own items; at Six Flags, it is useful to carry medical report to facilitate the entry of food. Small open-air squares functioned as sensory refuges.

Despite her personal choice for Six Flags, the follower highlighted that Universal may be a more complete option for other families, for offering wide spaces and better sensory structure.

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General Considerations

The family highlighted the importance of arrive early —The first two hours are usually the quietest. Long lines in enclosed spaces or with many zigzags created disorganization, and some attractions were avoided because of this.

In addition to autism, all parks visited had good accessibility for reduced mobility; Disney and Universal also have resources to hearing impairment. For visual impairment, few adaptations were seen other than Braille signs.

This report shows that each park offers different challenges and different amenities, but reinforces how prior preparation, proper identification, and clear communication of needs make the trip more inclusive.