Skyglass — our inclusive experience (visited 09/20/2025) 🌉💙

🚗 Arrival & Reception

It was one of those days where you know right away that it's going to work out. In the parking lot, vacancies reserved for PcD in sight and well signposted. At the entrance, an employee with autism cord received us calmly and clearly — handed over the complimentary tickets (including the one of the Abused, normally paid separately) and asked us to wait for the Fabriel.

The manager came over quickly, introduced himself kindly, and asked, “Would you prefer guided tour or be at ease?” We chose to explore in our own time — and that option already says a lot about respect for family autonomy. 💙

Furthermore, the Fabriel offered noise suppressors and reported that the park maintains mufflers available and identification lanyards (autism) for anyone who needs it. 🎧🧩

✅ Prepared service

• Trained employee, clear communication 🤝
• Guided tour offered by the manager 👨‍💼
• Mufflers and identification cord available 🎧🧩
• Transparent and welcoming courtesy 🎟️

🏁 Structures visible upon arrival

• Well-positioned reserved spaces for people with disabilities ♿
• Objective signage and simple circulation 🪪

🌉 Platform and access

As I stepped onto the platform area, the first sigh came from the sight—and the second, from relief: ramps on the way, adapted bathrooms and one continuous handrail that follows the entire route. For those who use wheelchairs, the layout makes sense, and this changes the experience.

We stayed there longer, just feeling the wind and watching the movement. We didn't go to the Abused put fear of heights (totally valid! 😅), but we talked to the team and confirmed that People with disabilities can use the attraction, observing safety procedures and conditions.

🛝 Accessible square

Another point that won us over was the little square. It's not “just for kids”: there are adaptations that support adults, including balance, merry-go-round and seesaw. Seeing it designed for more bodies and ages is an important step towards inclusive leisure.

• 🪑 Reinforced seats and supports
• 🔁 Step-free approach routes
• 👀 Good visibility for caregivers and staff

🎢 The Abused

We didn't board (the "fear of heights" team represented us ✋), but we did record: the attraction can be used by people with disabilities, following the team's instructions. It is worth lining up on site what the boarding and if there is seat adaptations or priority flows. In any case, it looks like a pleasant and photogenic outing.

📚 Training & protocols

THE Fabriel told us that the team goes through periodic training focused on ASD and crisis management. An example they shared with us: on one occasion, to welcome a family, it was entry with an attachment object is permitted on the platform — and the child ended up throwing the object down, making it impossible to recover. From that episode onwards, they reinforced the cabinet protocol (On the platform, only cell phones go along) and trained the team to prevent and intervene carefully when sensitive situations arise.

🛠️ Improvements in progress

In conversation with the Fabriel, we learned that new measures are already coming:

• 🟨 Tactile floor for guidance of blind/low vision people;
• 🎧 Audio description at the iron memorial (with the possibility of expanding throughout the park);
• 🧑‍🦽 Adjustments to the playground toys who uses a wheelchair.

We also suggest well-received fronts:

• 🤟 Libras on the handrails, describing the landscape (engraved on metal or via QR Code);
• 📱 Ambient audio description along the way (QR Codes help keep content up to date).

🧩 Practical tips for families and ASD

• 📦 Mandatory cabinets: on the platform, only cell phones go along. If there is object of attachment, anticipate with social history and agree on what can and cannot be included.
• 🎧 Sensory regulation: the park There are mufflers available upon request; ask upon arrival. Bring your own if you prefer, along with sunglasses and water.
• 🕒 Time: If possible, avoid peaks. The platform concentrates stimuli (wind/height/flow).
• 🎢 Abused: Confirm boarding procedures for people with disabilities on the day and inform the team of any needs in advance.

🚀 Opportunities for evolution

• 🟨 Consolidate and flag tactile floor on the main routes;
• 🗺️ Implement a tactile map at the entrance/visitor center for spatial orientation of blind/low vision people;
• 🎧 Expand audio description for the overall experience (not just the memorial);
• 🤟 Insert Contextual Libras on the platform (handrails/QR Codes);
• 🧊 Rate a regulatory space simple (compact sensory room) for busy days.

ℹ️ Useful information

Date of visit: 09/20/2025 • Location: Serra Gaucha (RS) • Visit profile: assessment with an inclusive perspective and a focus on ASD

• 💳 Tickets: the park respects half-price entry for the autistic person and 1 companion, in accordance with current legislation. Bring supporting documentation (e.g. CIPTEA, report, or document indicated by the park).

💙 Our honest summary

Overall, we live in a very pleasant visit. The team demonstrates opening real to learn and commitment with continuous improvement. For those seeking accessible leisure, Skyglass offers important facilities—and the steps they're taking (tactile flooring/map, audio description, ride adjustments) point to a promising path. We continue to hope (and collaborate) so that more and more people can experience this view in comfort and safety. 🌄