{"id":5861,"date":"2025-10-28T19:20:49","date_gmt":"2025-10-28T19:20:49","guid":{"rendered":"https:\/\/autistandopelomundo.com\/?p=5861"},"modified":"2026-01-28T15:24:26","modified_gmt":"2026-01-28T15:24:26","slug":"atendimento-inclusivo-no-turismo","status":"publish","type":"post","link":"https:\/\/autistandopelomundo.com\/en\/atendimento-inclusivo-no-turismo\/","title":{"rendered":"Inclusive service in tourism"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5861\" class=\"elementor elementor-5861\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6be2c4 e-flex e-con-boxed e-con e-parent\" data-id=\"f6be2c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29537a8 elementor-widget elementor-widget-html\" data-id=\"29537a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- BLOCO ELEMENTOR: Atendimento Inclusivo no Turismo -->\r\n<div class=\"apm-inclusive\" itemscope itemtype=\"https:\/\/schema.org\/Article\">\r\n  <div class=\"apm-badge\" aria-label=\"Category\">Inclusive Tourism<\/div>\r\n  <h1 itemprop=\"headline\">Inclusive Service in Tourism \u267f\u2728<\/h1>\r\n  <p>Truly accessible tourism begins with a simple yet powerful action: <strong>serve everyone well<\/strong>This means more than just being polite or smiling \u2014 it&#039;s about creating experiences that respect differences, welcome each visitor, and eliminate barriers, whether physical, sensory, cognitive, or communicational.<\/p>\r\n\r\n  <figure class=\"apm-figure\">\r\n    <img decoding=\"async\" src=\"https:\/\/autistandopelomundo.com\/wp-content\/uploads\/2025\/10\/atendimento-inclusivo.jpg\"\r\n         alt=\"Atendimento inclusivo em balc\u00e3o com \u00edcones de acessibilidade e pessoas diversas\" loading=\"lazy\" \/>\r\n    <figcaption>Inclusion begins with active listening and clear information \ud83d\udc9b<\/figcaption>\r\n  <\/figure>\r\n\r\n  <h2>What is inclusive service in tourism?<\/h2>\r\n  <p>Inclusive care means ensuring that <em>all people<\/em> They should have full access to the tourist experience \u2014 from the first contact to the post-visit. This includes people with disabilities, neurodivergent people (such as autistic people), the elderly, pregnant women, families with young children, and anyone who can benefit from a more welcoming and predictable environment.<\/p>\r\n  <p>In practice, this involves <strong>respect different rhythms<\/strong>, <strong>Use clear language.<\/strong>, <strong>anticipate information<\/strong> ...and offer support in a kind and non-infantile way. The tourism experience should be lived with autonomy and dignity \u2014 and customer service is the gateway to making that happen.<\/p>\r\n\r\n  <h2>Why invest in inclusive care? \ud83c\udf0d<\/h2>\r\n  <ul class=\"apm-list\">\r\n    <li><strong>It builds trust.<\/strong> Visitors feel welcome and are more likely to return.<\/li>\r\n    <li><strong>Strengthens reputation<\/strong> Inclusive places receive more recommendations.<\/li>\r\n    <li><strong>It expands the audience.<\/strong> \u2014 diverse families, groups and communities are beginning to see the destination as accessible.<\/li>\r\n    <li><strong>Reduces incidents<\/strong> Anticipating and adapting prevents discomfort, sensory crises, and operational problems.<\/li>\r\n    <li><strong>It aligns with the legislation.<\/strong> Inclusion is not just a distinguishing factor, it is a right enshrined in law.<\/li>\r\n  <\/ul>\r\n  <p>According to the World Tourism Organization (UNWTO), more than <strong>1 billion people in the world<\/strong> have some type of disability. In Brazil, there are more than <strong>45 million<\/strong>Providing excellent service is not a niche market\u2014it&#039;s a real and growing need.<\/p>\r\n\r\n  <h2>7 fundamental principles of inclusive care \ud83e\udded<\/h2>\r\n  <ol>\r\n    <li><strong>Active listening and consent:<\/strong> Ask how the person prefers to be treated, respecting their boundaries.<\/li>\r\n    <li><strong>Clear and direct language:<\/strong> Avoid jargon and explain each step of the experiment objectively.<\/li>\r\n    <li><strong>Predictability:<\/strong> Describe in advance any sounds, lights, smells, and movements that may cause discomfort.<\/li>\r\n    <li><strong>Flexibility:<\/strong> Adapt schedules, routes, and flows to meet different needs.<\/li>\r\n    <li><strong>Autonomy:<\/strong> Offer resources so the person can decide\u2014don&#039;t impose help.<\/li>\r\n    <li><strong>Privacy and dignity:<\/strong> Avoid discussing personal matters in front of other people.<\/li>\r\n    <li><strong>Continuous feedback:<\/strong> Listen to suggestions, implement improvements, and communicate those changes.<\/li>\r\n  <\/ol>\r\n\r\n  <h2>How to apply these principles in practice \u2728<\/h2>\r\n  <p>The secret lies in <strong>operational details<\/strong>Inclusive service doesn&#039;t have to be expensive or complicated. Many actions have zero cost, but make a huge difference in the visitor experience.<\/p>\r\n  <ul class=\"apm-list\">\r\n    <li>Explain the tour step by step, including duration, potential queues, and loud noises.<\/li>\r\n    <li>Offer seats near the exit for those with anxiety or sensory sensitivities.<\/li>\r\n    <li>Having a quiet break area for those who need to rest or regulate their senses.<\/li>\r\n    <li>Empower the team to ask simple questions, such as: &quot;Can I explain how it works?&quot; or &quot;Would you prefer that I demonstrate and then you decide?&quot;.<\/li>\r\n  <\/ul>\r\n\r\n  <div class=\"apm-box\">\r\n    <h3>Useful phrases that make a difference \ud83d\udc42<\/h3>\r\n    <ul class=\"apm-list\">\r\n      <li>&quot;Can I explain how it works? If anything becomes uncomfortable, we can adjust it.&quot;<\/li>\r\n      <li>&quot;Would you like to see a map of the route with approximate times?&quot;<\/li>\r\n      <li>&quot;We have a quieter area, would you prefer to use it?&quot;<\/li>\r\n      <li>&quot;Would you prefer that I show you and then you decide?&quot;<\/li>\r\n    <\/ul>\r\n  <\/div>\r\n\r\n  <h2>Adaptations by profile \u267f\ud83e\udde9<\/h2>\r\n  <h3>Autism (ASD)<\/h3>\r\n  <ul class=\"apm-list\">\r\n    <li>Make available <strong>sensory itineraries<\/strong> with sounds, lights and pause points.<\/li>\r\n    <li>Please provide information on queue duration and travel time.<\/li>\r\n    <li>Offer noise-canceling headphones or allow the use of personal devices.<\/li>\r\n    <li>Send a short video of the preparations with captions or photos of the location.<\/li>\r\n  <\/ul>\r\n\r\n  <h3>People with physical disabilities<\/h3>\r\n  <ul class=\"apm-list\">\r\n    <li>Ensure accessible routes, ramps, and clear signage.<\/li>\r\n    <li>Please provide measurements and inclines, when possible.<\/li>\r\n    <li>Offer alternative, barrier-free entry points.<\/li>\r\n  <\/ul>\r\n\r\n  <h3>Deaf people<\/h3>\r\n  <ul class=\"apm-list\">\r\n    <li>Provide redundant visual information (pictograms, legends, and panels).<\/li>\r\n    <li>Maintain eye contact and use short sentences.<\/li>\r\n    <li>Train the team in basic signals (greeting, thanking, attention).<\/li>\r\n  <\/ul>\r\n\r\n  <h3>Blind or visually impaired people<\/h3>\r\n  <ul class=\"apm-list\">\r\n    <li>Describe the environment objectively (directions, distances, obstacles).<\/li>\r\n    <li>Utilize tactile paving, tactile maps, and appropriate contrast in signage.<\/li>\r\n    <li>Offer support without driving without permission.<\/li>\r\n  <\/ul>\r\n\r\n  <h3>Intellectual disability and neurodiversity<\/h3>\r\n  <ul class=\"apm-list\">\r\n    <li>Use short sentences, avoid information overload.<\/li>\r\n    <li>Give yourself time for answers and decisions.<\/li>\r\n    <li>Explain with visual examples.<\/li>\r\n  <\/ul>\r\n\r\n  <h2>Before, during, and after the visit \ud83e\udded<\/h2>\r\n  <h3>Before<\/h3>\r\n  <ul class=\"apm-list\">\r\n    <li>Please send clear information via email or WhatsApp, including schedules, maps, and waiting times.<\/li>\r\n    <li>Allow scheduling of alternative times for those who wish to avoid crowds.<\/li>\r\n    <li>Make sure the website is accessible (alt text, contrast, keyboard navigation).<\/li>\r\n  <\/ul>\r\n\r\n  <h3>During<\/h3>\r\n  <ul class=\"apm-list\">\r\n    <li>Conduct a brief explanatory briefing at the beginning of the experience.<\/li>\r\n    <li>Offer quiet spaces, accessible seating, and visual aids.<\/li>\r\n    <li>Communicate changes clearly and in advance.<\/li>\r\n  <\/ul>\r\n\r\n  <h3>After<\/h3>\r\n  <ul class=\"apm-list\">\r\n    <li>Send out a satisfaction survey with specific questions about accessibility.<\/li>\r\n    <li>Create channels for continuous feedback.<\/li>\r\n    <li>Publicly showcase the improvements made based on the feedback received.<\/li>\r\n  <\/ul>\r\n\r\n  <h2>Practical checklists for teams \u2705<\/h2>\r\n  <div class=\"apm-grid\">\r\n    <div class=\"apm-card\">\r\n      <h4>Front desk<\/h4>\r\n      <ul class=\"apm-list\">\r\n        <li>Simple map with an accessible version (QR code or printed).<\/li>\r\n        <li>Inform the customer of the waiting time and available alternatives.<\/li>\r\n        <li>Guide phrases to explain the steps.<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n    <div class=\"apm-card\">\r\n      <h4>Team<\/h4>\r\n      <ul class=\"apm-list\">\r\n        <li>Basic training in clear language and sensory attention.<\/li>\r\n        <li>Discover accessible routes and places to rest.<\/li>\r\n        <li>Escalation channel for specific needs.<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <h2>Indicators and impact \ud83d\udcca<\/h2>\r\n  <p>Inclusive service can (and should) also be measured. By tracking simple indicators, it&#039;s possible to understand where the gaps are and plan continuous improvements.<\/p>\r\n  <ul class=\"apm-list\">\r\n    <li>Specific NPS for accessibility and welcoming atmosphere.<\/li>\r\n    <li>Service time with and without adaptation.<\/li>\r\n    <li>Return rate and positive mentions in reviews.<\/li>\r\n    <li>Incidents and response time.<\/li>\r\n  <\/ul>\r\n  <p>Small improvements, such as training staff to explain the route or creating a quiet space, can significantly increase visitor satisfaction and transform the destination&#039;s image.<\/p>\r\n\r\n  <h2>Conclusion \ud83c\udf1f<\/h2>\r\n  <p>Accessible tourism is not a luxury, it&#039;s a right. By adopting simple inclusive service practices, destinations and businesses demonstrate respect, empathy, and social responsibility\u2014and also strengthen their market position.<\/p>\r\n  <p>More than infrastructure, <strong>It&#039;s about people.<\/strong>It&#039;s about how we look at each other, how we communicate, and how we create pathways so that everyone can have unforgettable experiences.<\/p>\r\n\r\n  <div class=\"apm-cta\">\r\n    <p><strong>Want to start today?<\/strong> Contact us to receive a personalized checklist or quick training for your team \ud83d\udc69\u200d\ud83c\udfeb\u2728<\/p>\r\n    <p><a href=\"\/en\/contact\/\">Talk to us<\/a> or see the <a href=\"\/en\/avaliacoes-inclusivas\/\">inclusive assessments<\/a> already published on the website.<\/p>\r\n  <\/div>\r\n\r\n  <footer class=\"apm-foot\">\r\n    <p><strong>Tags:<\/strong> inclusive service, accessible tourism, accessibility, autism, inclusion, sensory tourism<\/p>\r\n    <p>Published by <strong>Victory<\/strong> \u2014 Tourism graduate and autistic \ud83d\udc9b<\/p>\r\n  <\/footer>\r\n<\/div>\r\n\r\n<style>\r\n  .apm-inclusive{max-width:860px;margin:0 auto;padding:16px 18px;line-height:1.7;color:#0f172a}\r\n  .apm-inclusive h1,.apm-inclusive h2,.apm-inclusive h3,.apm-inclusive h4{line-height:1.3;margin:1rem 0 .5rem}\r\n  .apm-badge{display:inline-block;background:#0ea5e9;color:#fff;padding:.25rem .6rem;border-radius:999px;font-size:.85rem;margin-bottom:.5rem}\r\n  .apm-figure img{max-width:100%;height:auto;border-radius:10px}\r\n  .apm-figure figcaption{font-size:.9rem;color:#475569;margin-top:.35rem}\r\n  .apm-box{background:#f8fafc;border:1px solid #e5e7eb;border-radius:10px;padding:14px;margin:12px 0}\r\n  .apm-list{padding-left:1.1rem;margin:.5rem 0}\r\n  .apm-grid{display:grid;grid-template-columns:1fr;gap:12px}\r\n  .apm-card{background:#ffffff;border:1px solid #e5e7eb;border-radius:10px;padding:14px}\r\n  .apm-cta{background:#fff7ed;border:1px solid #fed7aa;border-radius:10px;padding:14px;margin:14px 0}\r\n  .apm-foot{font-size:.95rem;color:#334155;margin-top:8px}\r\n  @media (min-width:768px){.apm-grid{grid-template-columns:1fr 1fr}}\r\n<\/style>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e3d044 e-flex e-con-boxed e-con e-parent\" data-id=\"1e3d044\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41a3b2c elementor-widget elementor-widget-image\" data-id=\"41a3b2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/autistandopelomundo.com\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-28-de-out.-de-2025-15_57_40-768x512.jpg\" class=\"attachment-medium_large size-medium_large wp-image-5860\" alt=\"Uma ilustra\u00e7\u00e3o colorida em estilo flat mostra uma cena de atendimento inclusivo em um balc\u00e3o de informa\u00e7\u00f5es tur\u00edsticas. \u00c0 esquerda, uma mulher usu\u00e1ria de cadeira de rodas conversa com um grupo de tr\u00eas pessoas: um menino, uma mulher e um homem com bengala branca e \u00f3culos escuros. No balc\u00e3o, h\u00e1 \u00edcones de acessibilidade (cadeira de rodas, braille e mapa t\u00e1til), e a atendente gesticula de forma acolhedora. A cena transmite diversidade e acessibilidade no turismo.\" srcset=\"https:\/\/autistandopelomundo.com\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-28-de-out.-de-2025-15_57_40-768x512.jpg 768w, https:\/\/autistandopelomundo.com\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-28-de-out.-de-2025-15_57_40-300x200.jpg 300w, https:\/\/autistandopelomundo.com\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-28-de-out.-de-2025-15_57_40-1024x683.jpg 1024w, https:\/\/autistandopelomundo.com\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-28-de-out.-de-2025-15_57_40-18x12.jpg 18w, https:\/\/autistandopelomundo.com\/wp-content\/uploads\/2025\/10\/ChatGPT-Image-28-de-out.-de-2025-15_57_40.jpg 1536w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e0d08a e-flex e-con-boxed e-con e-parent\" data-id=\"0e0d08a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78d4a37 elementor-widget elementor-widget-html\" data-id=\"78d4a37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section style=\"margin-top: 3rem; margin-bottom: 3rem; padding: 2rem; background-color: #f7f0eb; border-radius: 8px; text-align: center;\">\r\n\r\n  <h2 style=\"font-size: 1.8rem; color: #333; margin-bottom: 1rem;\">\r\n    \ud83d\udce3 Share your inclusion experience!\r\n  <\/h2>\r\n\r\n  <p style=\"color: #555; font-size: 1rem; line-height: 1.6; max-width: 700px; margin: 0 auto 1.5rem;\">\r\n    Have you had a positive accessibility experience at a park, hotel, restaurant, or other location? Your story could help other families plan more inclusive trips.  \r\n    <br><br>\r\n    Send your report and it may appear here on the website, in our section <strong>Reviews<\/strong> or <strong>General Tips<\/strong>!\r\n  <\/p>\r\n\r\n  <a href=\"https:\/\/autistandopelomundo.com\/en\/compartilhe-sua-experiencia\/\" style=\"display: inline-block; padding: 0.8rem 1.5rem; background-color: #f5b800; color: #000; text-decoration: none; font-weight: bold; border-radius: 6px; box-shadow: 0 4px 6px rgba(0,0,0,0.1);\">\r\n    \ud83d\udc49 Submit my experience\r\n  <\/a>\r\n\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96251bc elementor-widget elementor-widget-html\" data-id=\"96251bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section style=\"background-color: #f9f9f9; padding: 30px; border: 1px solid #ddd; max-width: 1200px; margin: 0 auto;\">\r\n  <div style=\"    display: flex;     flex-wrap: wrap;     align-items: center;     justify-content: center;  \">\r\n    <div style=\"      flex: 1;       min-width: 220px;       text-align: center;       margin-bottom: 20px;    \">\r\n      <img decoding=\"async\" \r\n        src=\"https:\/\/autistandopelomundo.com\/wp-content\/uploads\/2025\/06\/ChatGPT-Image-12-de-jun.-de-2025-10_18_21.png\" \r\n        alt=\"Autistando pelo Mundo\" \r\n        style=\"max-width: 180px; height: auto;\">\r\n    <\/div>\r\n    <div style=\"      flex: 1;       min-width: 220px;       text-align: center;    \">\r\n      <h2 style=\"        font-size: 1.5rem;         margin-bottom: 10px;      \">\r\n        Don&#039;t miss any tips!\r\n      <\/h2>\r\n      <p style=\"        margin-bottom: 15px;         font-size: 1rem;         line-height: 1.4;         color: #333;      \">\r\n        Sign up and receive our inclusive tourism experiences directly to your email.\r\n      <\/p>\r\n      <div style=\"max-width: 320px; margin: 0 auto;\">\r\n        \t\t\t<div class=\"srfm-form-container srfm-form-container-2206 srfm-bg-color srfm-submit-button-hidden\">\n\t\t\t<style>\n\t\t\t\t\/* Need to check and remove the input variables related to the Style Tab. *\/\n\t\t\t\t.srfm-form-container-2206 {\n\t\t\t\t\t\/* New test variables *\/\n\t\t\t\t\t--srfm-color-scheme-primary: var(--ast-global-color-0);\n\t\t\t\t\t--srfm-color-scheme-text-on-primary: #FFFFFF;\n\t\t\t\t\t--srfm-color-scheme-text: var(--ast-global-color-2);\n\t\t\t\t\t--srfm-quill-editor-color: var(--ast-global-color-0);\n\n\t\t\t\t\t--srfm-color-input-label: var(--ast-global-color-2);\n\t\t\t\t\t--srfm-color-input-description: hsl( from var(--ast-global-color-2) h s l \/ 0.65 );\n\t\t\t\t\t--srfm-color-input-placeholder: hsl( from var(--ast-global-color-2) h s l \/ 0.5 );\n\t\t\t\t\t--srfm-color-input-text: var(--ast-global-color-2);\n\t\t\t\t\t--srfm-color-input-prefix: hsl( from 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Please try again.<\/span><\/p>\n\t\t\t\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t\t<div class=\"srfm-single-form srfm-success-box in-page\">\n\t\t\t\t<div aria-live=\"polite\" aria-atomic=\"true\" role=\"alert\" id=\"srfm-success-message-page-2206\" class=\"srfm-success-box-description\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8395bb4 elementor-widget elementor-widget-html\" data-id=\"8395bb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section style=\"background-color: #bc7a65; color: white; text-align: center; padding: 50px 20px;\">\r\n  <h2 style=\"font-size: 28px; margin-bottom: 20px;\">Want to make tourism more inclusive?<\/h2>\r\n  <p style=\"max-width: 800px; margin: 0 auto 30px auto; font-size: 16px;\">\r\n    We are open to partnerships with accessible spaces, inclusive inns and projects that value diversity.<br>\r\n    Get in touch and let&#039;s talk!\r\n  <\/p>\r\n  <a href=\"\/en\/contact\/\" style=\"display: inline-block; background-color: white; color: #bc7a65; padding: 10px 25px; text-decoration: none; font-weight: bold; border-radius: 4px;\">\r\n    LET&#039;S TALK!\r\n  <\/a>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Turismo Inclusivo Atendimento Inclusivo no Turismo \u267f\u2728 O turismo verdadeiramente acess\u00edvel come\u00e7a com uma a\u00e7\u00e3o simples e poderosa: atender bem a todos. Isso significa mais do que ser educado ou sorridente \u2014 trata-se de criar experi\u00eancias que respeitam as diferen\u00e7as, acolhem cada visitante e eliminam barreiras, sejam elas f\u00edsicas, sensoriais, cognitivas ou comunicacionais. Inclus\u00e3o come\u00e7a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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